Cadillac Owner Center

Cadillac Motors prioritizes its customers' needs by making sure that details on service and maintenance for its cars is easy to access and user-friendly. Cadillac owners enjoy several resources that make it easy to stay on top of their vehicle's care and understand recommended maintenance schedules.



The Cadillac Owner Center is a complete online portal where car owners can access detailed details about their particular model. After registering their vehicle, users can sign in to view a personalized account with information on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also provides downloadable owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, owners can keep track of their vehicle’s health by receiving alerts about service requirements, such as fluid changes, tire rotations, or brake inspections. The app also provides handy features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the preferred Cadillac dealership. For newer models, the app can even offer live data to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard infotainment system that includes service reminders and notifications. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of what needs to be done. This system not only helps remind drivers to follow the schedule but also provides detailed explanations of each task, making it simpler for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating service and maintenance information to vehicle owners. When owners visit an official service center for service, the service team offers a detailed explanation of the suggested tasks, ensuring that owners understand the necessity of each procedure. Additionally, service centers keep an electronic record of every service visit, enabling users to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where drivers can access resources, videos, and get advice on how to maintain optimal performance.



Through a mix of online resources, dealership support, and traditional guides, Cadillac ensures that customers are knowledgeable about their vehicle’s maintenance needs, thereby enhancing the longevity of their Cadillac.